Can
I bring a vehicle to trade?
Yes. New-Cars-USA.com will
still honor it's guarantee of the BEST price
with or without your trade.
How
do I compare the deal New-Cars-USA.com is
offering me to what I could get from another dealer?
Most people who
are searching for a new car know what the
approximate cost of the vehicle is. Some
have either researched it or paid a service
such as Consumer’s
Reports to have the dealer’s cost assessed.
You can take our New-Cars-USA.com price and go compare prices
at any other dealer in the state to see if
you can beat the New-Cars-USA.com price for
a vehicle with identical options. Some people
may first go to the dealer that they believe
will give them the best price and bring us
an actual written offer or online price estimate
to sell them or lease them a vehicle, with
or without trade-in. Either way, the New-Cars-USA.com new car dealers are prepared to offer
you a “no hassle” deal that you
can quickly evaluate for yourself as being
the BEST deal available on the car of your
choice.
Why
doesn’t New-Cars-USA.com require
me to decide which model of the manufacturer’s
cars I want, like other Internet sites do?
We believe that most
buyers are driven to a BRAND of
car, truck or SUV, and that they will attempt
to buy that preferred brand. You may think
that the car for you is a sedan, but decide
on a new hybrid sport utility vehicle that
gets better mileage than the sedan. Under our
system, you can get different certificates
for different brands of vehicles by merely
starting over and printing off a new written
guarantee CERTIFICATE for that brand of vehicles.
You may actually shop at two or more dealers
before settling upon your vehicle. So long
as you submit your written guarantee CERTIFICATE
at the New-Cars-USA.com dealer that you ultimately
choose, your GUARANTEE will still be honored.
Can
I purchase a USED vehicle using this service?
Yes.
Many people prefer to purchase a used vehicle
over a new one, but want to have a reputable
dealer to “stand behind” their
purchase. New-Cars-USA.com's "program” cars,
leased vehicle returns or other used car
inventory will be offered at below NADA retail
100% of the time, and we will
still take a trade-in of you want to make
that a part of the transaction. Used car
deals are harder to compare “apples to apples”,
as with new cars that all have a fixed and
known cost. However, our same $150 reward
is still applicable if we can’t provide
the BEST deal of any new car dealer for the
same model, condition and mileage vehicle
that is on a New-Cars-USA.com car lot when
you come in.
Why
is the Certificate only good for 30 days?
In the new car business,
things change rapidly. New incentive programs
are released by manufacturers, an new co-op
advertising allowances could start. Under our
agreement with each New-Cars-USA.com dealer, we can terminate
the relationship based on the occurrence
of certain conditions and so can our dealers.
This 30 day “commitment” period
is built in to our contracts, and will be
honored by any New-Cars-USA.com dealer that we refer you
to see.
Why do I need to see one particular sales representative?
Most automobile salesmen
and saleswomen are commission-based employees. Most of
the New-Cars-USA.com dealers
have a salaried person handle all of our sales, much
like they would in handling “fleet” sales
of cars (for example, selling to police departments).
Lower margins do not leave enough “profit” to
also pay commissioned sales reps.
Does
the Guarantee apply to “hail-damaged” as
well as brand new cars?
Yes. If the dealer has a car hail damage that the dealer can sell for
less money than another vehicle with no damage,
you get to take advantage of those savings.
Does
the Guarantee apply to “program” cars?
Absolutely.
These low mileage cars, which are purchased
at “closed” auctions
by new car dealers and can offer substantial
savings. The Guarantee is still honored.
What
if my credit is not the best in the world?
New-Cars-USA.com has
plans for all buyers, regardless of credit.
The purchase price will be the best, even for
you, on any vehicle purchased. However, your
credit score will determine your rate of interest.
On
leased cars, how does the New-Cars-USA.com Guarantee
work?
It is still the same Guarantee. New-Cars-USA.com will beat
any competing dealer of our brand in the State
on the drive-out final price. It must be for
the same model, length of lease term and match
all other applicable conditions of the lease
as quoted by any other dealer in the state.
Why
does the $150 reward come in a Visa card versus cash?
For security reasons,
keeping cash on hand can be dangerous. These
Visa cards buy dollar-for-dollar what cash
does, and we activate the cards as needed,
like debiting our bank account for each transaction.
Hence, it protects New-Cars-USA.com from possible
robbery or theft losses.
How
do I know that I am dealing with a reputable dealer
who will still be in business after the sale?
New-Cars-USA.com virtually has the choice
of any dealer to sign up in a given market.
Hence, we research the available dealers’ reputation
with the manufacturer, including its number
of “customer service awards” and
similar dealer achievement accolades. Just
like all good dealers survive on customer
loyalty, so does New-Cars-USA.com. New-Cars-USA.com wants
to make you a lifelong customer.
What if I want to buy a car and add the extended warranty? Will
I still get the best FINAL price?
Yes.
New-Cars-USA.com guarantees that we will
beat any other dealer’s price on
the same car and same warranty.
Why
do the certificates of New-Cars-USA.com that
I print out have a unique customer ID?
When you e-mail New-Cars-USA.com
your name, each certificate bears a unique
identifying number. The dealer will track this
number as being a sales lead generated by New-Cars-USA.com to
assure that no one can beat our price. The
designated sales representative’s name
is sent back to you, but (unless you ask
us to do so) we WILL NOT CALL YOU. We match
up the name sent to us by e-mail to the unique
number on each certificate. Otherwise, these
certificates could be counterfeited and abused
by a person who really did not follow our
Internet-driver sales lead.
How does New-Cars-USA.com select dealers
in each state?
Other than making
certain that we have a reputable, top-of-the-line
dealer, we never put dealers with the same
brand closer than 40 miles to each other’s
store locations. That way. New-Cars-USA.com
offers a dealer location reasonably close
to you, but not so close that the dealers
can’t benefit from an exclusive sales
sphere for their customer base.
Can
I purchase the car by dealing over the phone with the New-Cars-USA.com designated sales representative?
We prefer to not do that. We find that until a person actually
sees and drives the car or truck that they
BELIEVE they want, it is best to come see
and drive the car or truck of your choice.
Plus, you need to evaluate the level of personal
service at the dealer to be able to judge
for yourself the dealer’s overall performance.
What
do I need to bring with me when I come in?
Your driver’s
license and any trade-in that you want us
to consider, plus the usual information regarding
your credit, such as social security number,
home and work address, bank affiliation,
etc. If you still owe money on your potential
trade-in, bring a payment coupon on that
vehicle and the phone number for your financing
company or bank, so we can check the payoff.
What
if I may need a co-signer?
This
person either needs to come in with you (and
be sure to list his/her name on your return
e-mail to us), or send his or her credit
information and the person’s
written authorization for us to check his
or her credit information so we can give
you the best price possible, based on the
best credit rating.